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Senior Specialist (Smart IoT Automated Retail)

Q Sentral @ Kuala Lumpur

Full Time

Salary: RM3.5k - 4.5k (Incentive Plan)

About the Role

As a Specialist in modern Smart IoT Automated Retail Business, you are required to oversee and manage vending machine operations, ensuring efficiency and smooth workflow.

In order to meet your individual's and company's target, you are required to devise strategies to identify potential business locations, liaising with clients and suppliers, delegating tasks, coordinating refilling & repair procedures, produce periodic reports and provide solutions to resolve issues promptly.


  • Manage inventory, pricing, and vending levels to increase sales and ensuring quality of product goals are met

  • Work together and coordinate with IT/developers to ensure smoothness of the entire system (i.e. vending machines, payment gateway, inventory management, etc)

  • Involve in marketing & strategy planning, request-for-proposal (RFP process), contract negotiation and oversight

  • Liaise with vendors/suppliers on refill, pricing, promotion, joint-marketing, etc

  • Manage and monitor partners (i.e vendor, advertising, WiFi partners) to ensure they meet SLAs and other contractual requirements

  • Improve reporting through KPI drill down to pertinent data to simplify root cause analysis and improvements

  • In charge of multiple methods of report presentation, including monthly and annual reports, and PowerPoint

  • Communicate with stakeholders to address system and logistics issues

  • Design and implement weekly reporting system for communicating to stakeholders progress against KPIs

  • Vendor & partner compliance issue tracking log to efficiently track deficiencies

  • Coordinate with IT/Developer team and client/supplier on API integration and other system integration


  • Fresh graduate or minimum 1 year working experiences

  • Possess Diploma/Degree in Accounting & Finance, Business Administration/ Management fields or its equivalent

  • Able to interact with people at all levels

  • Good communication skills in English and Bahasa Malaysia. Able to converse in Mandarin Language is an added advantage

  • Energetic, self-motivated and hardworking

  • Able to work as a team and independently

  • Possess own transport is an added advantage

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